Business Analyst

Perth Permanent / Full Time

Meet Carla, our Lead Recruiter and Operations Manager, who, after swearing she’d never work for a recruitment agency again, found her soul mate in the Sense mantra and has been an integral part of the team ever since. Carla has that rare knack for “getting it” while keeping things refreshingly down to earth, proving that recruiters are human too (who knew?).With a background in banking and finance, coupled with her experience running a recruitment business, Carla joined us to expand our corporate and technology recruitment family. She’s a creative, tenacious professional who values the potential of finding the perfect fit for both businesses and individuals. Having earned her stripes in finance and corporate recruitment, Carla has also caught the tech bug, driving our tech team and embracing the dark side with enthusiasm.Clients find great comfort in Carla’s extensive experience, after 15 years in the industry, she’s walked a mile (or more) in their shoes. There’s no one better placed to find the next pea for their pod, she is credited by her natural flair for building genuine relationships with candidates and clients alike, and while she’s figured out how far a block of chocolate can go in the office (spoiler: not very far), Carla’s also our office prankster. No screen is safe when left unlocked, and her talent for content creation and marketing spreads also to the creation of gifts and cards for the team and is rivaled only by the joy of receiving one of Granny’s knitted jumpers at Christmas.Despite her calm demeanor, Carla’s feet are always madly pedaling under the desk with the heater on. As a mother of five, she’s mastered the art of balancing a busy life and a bustling office. She has single handledly blown out the tea bag budget by 200%, we even had to instal a hot water machine to minimise her kettle waiting time.Voted “most likely to whisper to herself in the corner,” she embodies the saying, “give something you need doing to a busy person.” Carla is our operations guru, this partnered with the uncanny ability to fill a role before you can blink. She’s truly a keeper, always keeping us on our toes and brings a touch of joy to every day.

Recruiter :
Carla Underwood

Carla Underwood
  • 1 year Fixed Term Contract - Possibility of Extension
  • 3 days Work From Home
  • $146,250 package
Some Business Analyst roles are about documenting requirements.

This one is about shaping how an organisation modernises its core applications.
We’re partnering with our client to find a Business Analyst to play a key role in a large-scale application modernisation program. This is a business-critical piece of work, focused on uplifting legacy systems, improving integration, and ensuring future technology investments genuinely support how the organisation operates.

This is not a role for someone who waits to be told what to do. You’ll be trusted to operate autonomously, engage confidently with senior stakeholders, and bring clarity to complex environments where not everything is neatly defined.
You’ll sit at the intersection of business and technology, working closely with delivery teams, architects, and operational stakeholders to understand current state, define future outcomes, and guide solutions that deliver real value.

What you’ll be doing
You’ll take ownership of business analysis activities across the program, from discovery through to delivery. That includes understanding current systems and processes, identifying opportunities for improvement, and translating business needs into clear, actionable requirements.

You’ll work closely with stakeholders across the organisation, facilitating workshops, challenging thinking where needed, and ensuring alignment between business objectives and technical solutions. A key part of the role will be navigating ambiguity, bringing structure to evolving requirements, and supporting decision-making at both a project and program level.

You’ll also collaborate with technical teams to ensure solutions are fit for purpose, support testing and implementation activities, and help embed changes into the business.

What we’re looking for
We’re looking for a Business Analyst who brings both experience and presence. Someone who is confident working in complex environments and can influence outcomes, not just document them.
You’ll bring:
  • Proven experience as a Business Analyst within large-scale transformation or application modernisation programs
  • The ability to operate autonomously, take ownership, and drive outcomes without constant direction
  • Strong stakeholder engagement skills, with the confidence to work across both business and technology teams
  • Excellent communication skills, with the ability to translate complex concepts into clear, practical insights
  • Experience facilitating workshops, gathering and refining requirements, and managing competing priorities
  • Strong analytical thinking, with a focus on understanding root causes and identifying meaningful improvements
  • Experience working with legacy systems and modern platforms, ideally within integration or uplift programs
  • A collaborative approach, balanced with the ability to challenge constructively and hold stakeholders to account
Why this role
This is a chance to step into a program that genuinely matters. One where your input will shape how the organisation evolves its technology landscape and improves the way it operates.

You’ll be trusted, supported, and given the space to do what great Business Analysts do best, bring clarity, drive alignment, and help deliver outcomes that make a difference.

If you’re someone who enjoys working at a senior level, building relationships, and being part of meaningful transformation, this is well worth a conversation.

Referral reward:

IT - Business Analysts > Business IT - Business Analysts

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