IT Support Officer

Experienced IT Support and Service Delivery specialist with more than a decades experience helping users, supporting infrastructure and keeping business operations running smoothly across a range of environments. Known for being a fixer, they are the person people call when they need access fixed, a printer revived and everything in between. Their background covers Active Directory, Azure, Office 365, networking, desktop support, telecoms, asset management and service delivery, supporting hundreds of users across multiple sites.

What makes them a great hire is their reliability, customer-first attitude and willingness to jump in wherever needed. They’ve supported major engineering projects, helped roll out new office locations, improved ticket resolution processes and become a trusted pair of hands for both users and technical teams alike. They would be a strong addition to any organisation looking for a hands-on support professional with a broad technical toolkit and a genuine passion for helping people.