Applications Business Analyst

Perth Contract or Temp

Meet Carla, our Lead Recruiter and Operations Manager, who, after swearing she’d never work for a recruitment agency again, found her soul mate in the Sense mantra and has been an integral part of the team ever since. Carla has that rare knack for “getting it” while keeping things refreshingly down to earth, proving that recruiters are human too (who knew?).With a background in banking and finance, coupled with her experience running a recruitment business, Carla joined us to expand our corporate and technology recruitment family. She’s a creative, tenacious professional who values the potential of finding the perfect fit for both businesses and individuals. Having earned her stripes in finance and corporate recruitment, Carla has also caught the tech bug, driving our tech team and embracing the dark side with enthusiasm.Clients find great comfort in Carla’s extensive experience, after 15 years in the industry, she’s walked a mile (or more) in their shoes. There’s no one better placed to find the next pea for their pod, she is credited by her natural flair for building genuine relationships with candidates and clients alike, and while she’s figured out how far a block of chocolate can go in the office (spoiler: not very far), Carla’s also our office prankster. No screen is safe when left unlocked, and her talent for content creation and marketing spreads also to the creation of gifts and cards for the team and is rivaled only by the joy of receiving one of Granny’s knitted jumpers at Christmas.Despite her calm demeanor, Carla’s feet are always madly pedaling under the desk with the heater on. As a mother of five, she’s mastered the art of balancing a busy life and a bustling office. She has single handledly blown out the tea bag budget by 200%, we even had to instal a hot water machine to minimise her kettle waiting time.Voted “most likely to whisper to herself in the corner,” she embodies the saying, “give something you need doing to a busy person.” Carla is our operations guru, this partnered with the uncanny ability to fill a role before you can blink. She’s truly a keeper, always keeping us on our toes and brings a touch of joy to every day.

Recruiter :
Carla Underwood

Carla Underwood
This is a role for someone who genuinely enjoys being in front of people. Someone who knows that successful technology delivery is rarely about the system alone. It is about understanding the client, navigating expectations, asking the right questions, and turning complexity into clarity.

We are partnering with our client to find an experienced Applications Business Analyst who can confidently operate in a client-facing environment, building trusted relationships while guiding application-focused initiatives from discovery through to delivery.

You will sit at the centre of conversations between customers, internal technical teams, delivery leads and business stakeholders. Your ability to listen, challenge, translate and influence will be just as important as your documentation skills.

This is not a role for a BA who prefers to stay behind the scenes.
This is for someone who is commercially aware, highly polished, and comfortable taking ownership of stakeholder engagement while ensuring application solutions truly meet business need.

You will be joining an organisation where customer experience matters, where relationships matter, and where the Business Analyst is seen as a key adviser rather than simply a requirements gatherer.

The work itself will focus across business applications, process improvement initiatives, system enhancements, and solution delivery activities. You will work closely with clients to understand operational pain points, capture future state requirements, facilitate workshops, and partner with technical teams to ensure the right outcomes are delivered.

To be successful, you will bring:
  • Proven experience as a Business Analyst working across business applications or enterprise systems
  • Strong client-facing capability with the confidence to manage conversations across varying stakeholder groups
  • Excellent workshop facilitation, requirements elicitation and business process mapping skills
  • A natural ability to build rapport, ask intelligent questions and manage stakeholder expectations
  • Experience translating business need into functional requirements and supporting solution delivery teams
  • Strong written and verbal communication skills with a polished and professional approach
  • The ability to operate autonomously, manage competing priorities and keep momentum moving
What will make this role appeal to the right person is the exposure.
You will not simply be handed a list of requirements to document.
You will be the person helping shape the conversation, guiding the client, identifying opportunities for improvement, and ensuring applications are delivering what they are supposed to deliver.

There is real ownership here. Real visibility. And the opportunity to work with stakeholders who value strong engagement and proactive thinking.
If you are a Business Analyst who combines strong technical applications knowledge with genuine people capability, this is the kind of role where you can make your mark.

Referral reward:

IT - Business Analysts > ERP IT - Business Analysts

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