Business Analyst

Perth Contract or Temp

Meet Carla, our Lead Recruiter and Operations Manager, who, after swearing she’d never work for a recruitment agency again, found her soul mate in the Sense mantra and has been an integral part of the team ever since. Carla has that rare knack for “getting it” while keeping things refreshingly down to earth—proving that recruiters are human too (who knew?). With a background in banking and finance, coupled with her experience running a recruitment business, Carla joined us to expand our corporate and technology recruitment family. She’s a creative, tenacious professional who values the potential of finding the perfect fit for both businesses and individuals. Having earned her stripes in finance and corporate recruitment, Carla has also caught the tech bug, driving our tech team and embracing the dark side with enthusiasm. Clients find great comfort in Carla’s extensive experience—after 15 years in the industry, she’s walked a mile (or more) in their shoes. There’s no one better placed to find the next pea for their pod, she is credited by her natural flair for building genuine relationships with candidates and clients alike, and while she’s figured out how far a block of chocolate can go in the office (spoiler: not very far), Carla’s also our office prankster. No screen is safe when left unlocked, and her talent for content creation and marketing spreads also to the creation of gifts and cards for the team and is rivaled only by the joy of receiving one of Granny’s knitted jumpers at Christmas. Despite her calm demeanor, Carla’s feet are always madly pedaling under the desk with the heater on. As a mother of five, she’s mastered the art of balancing a busy life and a bustling office. She has single handledly blown out the tea bag budget by 200%, we even had to instal a hot water machine to minimise her kettle waiting time. Voted “most likely to whisper to herself in the corner,” she embodies the saying, “give something you need doing to a busy person.” Carla is our operations guru, this partnered with the uncanny ability to fill a role before you can blink. She’s truly a keeper, always keeping us on our toes and brings a touch of joy to every day.

Recruiter :
Carla Underwood

Carla Underwood
We’re on the lookout for a seasoned Business Analyst who thrives in fast-paced project environments and enjoys translating complex challenges into practical, technology-driven solutions. This is your chance to be part of a business that’s delivering meaningful transformation across the resources sector — and your work will directly support that evolution.

You won’t be a cog in a machine here. Instead, you’ll play a key role in the delivery of business-critical technology projects. You’ll be the conduit between the business and technology teams — leading analysis, engaging stakeholders, supporting change, and ensuring that solutions are genuinely fit for purpose.

Why you’ll love this role:
  • You’ll work on a diverse mix of projects across mining and processing operations.
  • You'll be part of a close-knit technology program team that values collaboration, curiosity and clear communication.
  • There’s an emphasis on high-impact work — nothing is done for the sake of it.
  • You’ll get the chance to work closely with vendors, senior leaders, and technical experts, with opportunities to shape how things are done.
  • Hybrid work options are available, offering flexibility to balance home and office time.
What you’ll be doing:

You’ll be working across multiple projects, delivering value in areas like:
  • Capturing and analysing functional, non-functional, and technical requirements
  • Facilitating engaging workshops and one-on-one interviews to draw out insights
  • Documenting user journeys and business processes that make sense to both IT and the business
  • Supporting solution design and transition to operational teams
  • Coordinating with vendors to ensure robust design, testing and deployment of technology solutions
  • Supporting user acceptance testing and change management activities
  • Technology infrastructure (and software that works together with the infrastructure). For example access control, CCTV, fuel station.
  • Experience working with operational front-line stakeholders at an industrial site on technology infrastructure (and ideally a mine site as well). This will be important for being able to work with the stakeholders, as well as being able to have robust conversations when if required.
We’d love to hear from you if you have:
  • 5+ years' experience as a Business Analyst, preferably in, resources or complex enterprise environments
  • A proven ability to work across the full project lifecycle — from requirements through to testing and handover
  • A knack for unpacking complex business problems and finding the ‘so what’
  • Strong documentation skills and experience working with digital, ERP, or HR systems
  • The confidence to work with technical teams, end-users and vendors to build great outcomes
  • A passion for continuous improvement, team collaboration, and solving real-world business problems
If you’ve got experience with SAP or large-scale digital implementations in the resources space, that’ll definitely help you hit the ground running.

Referral reward:

IT - Business Analysts > Infrastructure IT - Business Analysts

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